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‎03-04-2023 03:41 PM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am trying to clear Event or Error Code 62.80.27 Printhead Problem on an HP Office Jet 8025 e.  Printer is clean and appears to be in very good condition.  Checked ink cartridges, and quality of printing ability, etc.

 

Any help would be appreciated, as I have already done the following with NO success:

1)  Used HP Smart to clear code

2)  Used Print & Scan Doctor

3)  Restored and did Factory Reset on Printer

4)  Followed instructions for a POWER RESET.

Thank you!

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