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HP Recommended
HP LaserJet MFP M140we Printer
Microsoft Windows 10 (32-bit)

My hp 140we printer has a yellow flashing light and will not print... How do I clear this.  I have already done the pushing the power button for 30 seconds and then unplugging for 3 minutes and nothing.  Already did the unistal and restal.  Already did the remove the toner cartridge and installed a new Hp one and nothing.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

All good suggestions and I tried almost all of them.  I ended up actually removing the printer from my computer and my hp account altogether.  Set it back to factory settings via another tip on the net and this time installed if by wifi only removing my USB cable and thankfully it got rid of the yellow light just not my low ink light which is still on despite installing a true HP (came from them) new cartridge which I can live with.  I then replugged in my USB (as I find it prints faster from it) and it also works.  Anyway thanks again..

View solution in original post

5 REPLIES 5
HP Recommended

Hi @golfer1077,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Check for Error Codes:

  • The yellow light often indicates a specific error condition. Look at the printer's display or check your computer for any error codes or messages that might provide more detail.

Paper Jam Check:

  • Inspect all access points for any signs of paper jams. This includes input and output trays and internal compartments.
  • Remove any paper jams found, making sure there’s nothing stuck in the rollers.

Toner Cartridge Installation:

  • Ensure the new toner cartridge is correctly installed. Double-check that all packaging materials are removed from the cartridge before installation.
  • Confirm the cartridge is compatible with the HP 140we model.

Connectivity Issues:

  • Verify that the printer is properly connected to your PC or network, using either Wi-Fi or USB.

Reset Printer Settings:

  • Access the printer's settings via the control panel or Embedded Web Server (EWS) and perform a factory reset. This often resolves unidentified issues.

Firmware Update:

  • Check for any printer firmware updates from HP's official support site. Firmware updates can fix bugs that cause error lights.

Inspect for Hardware Issues:

  • Look for any physical obstructions or signs of damage within the printer.

Reboot and Retry:

  • After checking the above, reboot your printer once more and attempt to print a test page.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

All good suggestions and I tried almost all of them.  I ended up actually removing the printer from my computer and my hp account altogether.  Set it back to factory settings via another tip on the net and this time installed if by wifi only removing my USB cable and thankfully it got rid of the yellow light just not my low ink light which is still on despite installing a true HP (came from them) new cartridge which I can live with.  I then replugged in my USB (as I find it prints faster from it) and it also works.  Anyway thanks again..

HP Recommended

Hi @golfer1077,

 

Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

 

You're awesome, and I'm honored to have been your go-to guide today! 

 

Stay fantastic, and have an amazing day ahead! 

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Already marked.. thanks again 

HP Recommended

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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