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HP Recommended
Officejet Pro 8600
macOS 10.14 Mojave

I have calibrated my monitor and printer using x-rite i1Studio

 

Within Adobe Photoshop i can select the printer profile when i print a picture. 

Photoshop tells me to disable printer colour management in the printer driver, however the HP driver does not provide that as an option.

 

Any suggestions how to resolve this?

 

Regards

Martin Wakely

 

MartinBass7750
5 REPLIES 5
HP Recommended

ok I'm told it's because I'm using the apple printer driver.

If i install the HP driver I should be able to disable colour management.

 

However,I can get the hp driver to install.  HP Easy Start gives an error when attempting to install the driver.

MartinBass7750
HP Recommended

@martinbass7750, Welcome to the HP Support Community!

 

What is the error that you get while trying to install the driver via HP easy start?

To download and install the HP utility printer essential software, click here

 

To know more about color management, refer to this document from adobe.

To know how to print with color management, refer to this document.

To know how to print in ColorSync Utility on Mac, click here

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

HP Recommended

the error I see is something like "cannot configure software"

 

I have just installed Mac OS 10.15 so the current driver won't even attempt to install on that

MartinBass7750
HP Recommended

 

When I click "switch to the hp driver" an error pops up "cannot configure the device software"

thanks for your help.
MartinBass7750
HP Recommended

@martinbass7750

 

Did you try installing HP utility?

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Click here to download the HP driver via easy start for macOS 10.15

Now, try again.

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

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