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HP Recommended

is it possible for you to set up a Windows 10 computer with an HP OJ 8710 printer installed?  If so, does your computer post the 'Scan to Computer is disabled/enabled' 'Reminder' messages every time the computer starts up?  Does following your  4/18/2019 instructions for a ROOT  uninstall/reinstall fix the 'condition' for you?  Does it eliminate the 'Reminder' popup but still allow popups related to Low Ink, Out of Paper, etc?

2 REPLIES 2
HP Recommended

Dear Customer,

 

Welcome and Thank You for posting your query on HP Support Community.

I'm happy to assist you 🙂 

 

I understand you have a popup message - "scan to computer is no longer activated" and you want to turn it off,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you try disabling the popup?

Have you looked at any related HP Forums post that may have helped others? Click here to view a workaround that has helped.

 

While you check that out and if it doesn't work, try the below steps:

  • You can disable this by deactivating the scan to computer feature.
  • On your desktop double-click the printer icon.
  • In the new screen click on "manage scan to computer"
  • In the new screen uncheck the Automatically start Scan to Computer
  • and click the disable button.

When you want to scan, launch the HP Scan application and complete the scan.

But if you want to do Scan to computer from the control panel of the printer, then you need to activate this back and 'Manage to scan'

 

 

Thank You,

SPTheGeek

 

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .

Click "Accept as Solution" if it solved your problem, so others can find it.

I am an HP employee
HP Recommended

Your response to my question indicates you do not understand the problem.  Please read thru the other posts on this subject and then hopefully you will gain some understanding of the problem.

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