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- How to do a factory Erase on HP Officejet Pro 7740 without A...

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07-30-2020 03:28 PM
How to erase without admin information. Bought this online and there are no clear steps anywhere! Help!
Solved! Go to Solution.
Accepted Solutions
08-02-2020 02:33 AM
Hi @Charles2342
Welcome to the HP Support Community.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
08-02-2020 02:33 AM
Hi @Charles2342
Welcome to the HP Support Community.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee