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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- How to enable scan feature new Office Jet Pro 6978?

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04-30-2019 05:55 PM
How to enable scanni ng to computer on Office Jet Pro 6978?
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Accepted Solutions
05-02-2019 10:48 AM
Please download the Full Feature Software from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-6970-all-in-one-printer-series/828...
Then you can follow the instructions in this Link: https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1... to help you scan
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
05-02-2019 10:48 AM
Please download the Full Feature Software from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-6970-all-in-one-printer-series/828...
Then you can follow the instructions in this Link: https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1... to help you scan
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee