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‎06-09-2020 02:18 PM

HP Recommended
Product: Officejet 3830 All-in-one Printer
Operating System: Microsoft Windows 10 (64-bit)

I changed our wifi router and password.  Several phones and computers have been modified.  The Officejet 3830 printer password prompt options does not include a hypen - - - .  Is there a work around to get the hypen on that keyboard?  Or is it hidden so I just do not see it?  I'd rather not change the password on all the different devices I have all ready changed.  

Thanks

4 people had the same question
1 REPLY 1

‎06-13-2020 04:20 AM

HP Recommended

@homerkev

 

Welcome to the HP Support Community.

 

If you press the "123?" on the keypad, you will find another set of keys in which the hyphen is available.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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