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- How to find claim code without printing

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02-25-2019 09:06 AM
Product: HP DeskJet 2600
Operating System: Microsoft Windows 10 (64-bit)
I want to find the claim code but my printer is out of cartridge so its not printing anything. Please help me find the claim code to buy cartridge package
1 REPLY 1
02-25-2019 11:09 AM
Hi,
As your printer have no screen, an information sheet must be printed to retrieve the Claim code, it cannot be retrieved in any other way.
If only one of the cartridges has ran out you may remove it from the printer and print a report to get the Claim Code, if both cartridges are empty at least one cartridge must be replaced to resume printing, only then you may print a Web Services sheet to retrieve the Claim Code.
Shlomi
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