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- Printing Errors or Lights & Stuck Print Jobs
- How to fix E3 Error HP Ink Tank 315

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08-12-2020 06:42 AM
how to fix error E3 at printer HP Ink Tank 315?
I'm look there are no small paper at the printer? how I can solve it?
I try to clean print head, but it useless, It's a same error. always E3 Error
thank you
08-14-2020 06:24 PM
@Zhierly Welcome to HP Community!
I understand that you are getting an E3 error.
The issue with carriage jam. I would request you contact our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!