How to fix Lasser jet pro M140we with exclamation point

[Jeanpauyo]

Won't connect to wifi.

[Raj2111]

Hi @Jeanpauyo 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

If your HP LaserJet Pro MFP M140we is showing an exclamation point, it typically indicates an error or issue that needs attention. Here are some steps you can take to troubleshoot and resolve the problem:

Check for Error Messages:

• Look at the printer display for any specific error messages or codes. This can give you clues about the issue.

Paper Jam:

• Open the printer and check for any paper jams. Clear any jammed paper and make sure all paper paths are clear.

Check Toner Cartridge:

• Ensure the toner cartridge is installed correctly. Remove and reinstall it to ensure a good connection.
• Check if the toner cartridge is low or empty and replace it if necessary.

Check Connections:

• Make sure that all cables (power and USB) are securely connected. If using a network connection, check the Wi-Fi status.

Restart the Printer:

• Power off the printer, wait a few seconds, and then turn it back on. This can reset any temporary errors.

Update Printer Firmware:

• Check for firmware updates on the HP website and follow the instructions to update the printer.
• use this link : https://support.hp.com/in-en/document/ish_1776648-1643972-16

Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor tool. This can help diagnose and fix various printing issues.

Reset Printer to Factory Defaults:

• If none of the above steps work, consider resetting the printer to factory defaults. This can usually be done through the printer settings menu.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support