How to fix error on printer HP Color LaserJet Pro MFP 3303 with event code F0.02.05.10

[Rachel416]

How to fix error on printer HP Color LaserJet Pro MFP 3303 with event code F0.02.05.10 ？？？ 

I have followed the following steps as suggested by HP whatsApp support team,  but it still doesn't work.  

Please Help!

Remove ink cartridges

Unplug the power cord from both printer and wall outlet

Press and hold power button for about 15 seconds or a bit more

Release power button

Wait for 30 seconds or more

Note: If freaked out by constant fighting with it, leave printer sitting (unplugged) for a minute.

Reconnect the printer -- Plug power into standard wall outlet (no surge protector for this)

Reinsert ink cartridges

Wait for printer to boot completely - takes a while - maybe one or two minutes.

Open EWS - Restore Printer to All Factory Defaults

EWS_9135_Restore_All_Factory_Defaults_2

and again, Restart the printer

[Hawks_Eye]

Hi @Rachel416 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

The F0.02.05.10 error code on your HP Color LaserJet Pro MFP 3303 is typically related to firmware issues. Since you've already tried resetting the printer and restoring factory defaults, here are some additional steps that might help:

Steps to Fix the F0.02.05.10 Error:

Update the firmware on an HP printer:

• HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.
• Click on the link below for step-by-step instructions on how to update the firmware of your printer:
  HP Printer Firmware Update Guide

Perform a Hard Reset Again

• Unplug the printer from power and leave it disconnected for at least 5 minutes.
• Press and hold the power button for 30 seconds, then reconnect the printer.

Check for Hardware Faults

• If the error persists after a firmware update, it may indicate a hardware issue.
• Contact HP support for further diagnostics.

Factory Reset via Embedded Web Server (EWS)

• Access the printer’s EWS by typing its IP address into a web browser.
• Navigate to General > Restore Default Settings > Restore.

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Regards, 

Hawks_Eye