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HP DeskJet 2820e All-in-One Printer

Sometimes prints but mostly not. May do after using scan and print doctor or re starting laptop but mostly only once

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @San40-_ 

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Take care and have a great day ahead!

 

Raj

HP Support

Raj2111
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @San40-_ 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Please try these steps:

 

If your HP DeskJet 2820e printer prints inconsistently, here are some troubleshooting steps you can try to resolve the issue:

1. Check Printer Connections

  • Ensure that the printer is properly connected to your Wi-Fi network or via USB.
  • If using Wi-Fi, confirm that the printer and your laptop are on the same network.

2. Update Printer Drivers

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

HP Recommended

Continuing my reply - I've downloaded HP Smart to see if that improves things.   Many thanks

HP Recommended

Hi @San40-_ 

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Take care and have a great day ahead!

 

Raj

HP Support

Raj2111
I am an HP Employee

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