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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-19-2021 08:27 AM

HP Recommended
Product: HP 7610
Operating System: Microsoft Windows 10 (32-bit)

I have an HP 7610 printer and received the following error message yesterday.  Ink System Failure - Problem with printer or ink system.  I have completed many of the basic fixes; remove/replace ink, pull cord out / wait/ replace.   I am unable to go to basic HP menu.  How do I perform a semi full reset?   

Category:
1 REPLY 1

‎10-22-2021 01:10 PM

HP Recommended

@LisaLainoPepper

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

I understand you are getting this error on the printer screen. If you have already performed the steps from the document Ink System Failure: https://support.hp.com/in-en/document/c04100778 and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/        
    

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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