How to print addresses on the front of A1 envelopes (3 5/8" ... - HP Support Community

MJG-23 · ‎02-20-2024

I want to print addresses on the front of A1 envelopes (3 5/8" x 5 1/8") for wedding RSVP. I successfully changed the paper size in Word and print / page setup. When I try to load the envelopes (tray 1, manually), I get a paper jam error message. In fact, there is no jam, it seems the size is small and stays in the tray - doesn't go through printer. From tray 2, sideways loading prints in the wrong place and loading in the same direction as paper doesn't grab the envelope to print. HP specs say custom printing includes smaller (3" x 5") ... how do I feed the envelopes to print??

Repairatrooper · ‎02-20-2024

Are you printing long edge first or short edge first?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

How to print addresses on the front of A1 envelopes (3 5/8" x 5 1/8")

Create an account on the HP Community to personalize your profile and ask a question