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- Printing Errors or Lights & Stuck Print Jobs
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1 REPLY 1
09-05-2023 09:38 PM
Hi @Mercedes17,
Welcome to the HP Support Community.
I'd like to help!
suggest you Restore network settings to default settings
● Press the Wireless button and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds.
This will get the printer wireless to the factory setting.
Try connecting the printer.
Keep me posted, on how it goes!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee
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