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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet 6310
macOS 10.14 Mojave

Hello and Thank you,

I am trying to scan from the glass top and is ask me to select a computer.

I connect to my MAC Mojove version and it still says select compute.

I want to be able to scan and save to my PC so I can email. 

I tried to fax but I have Magic jack for a phone service and I am not sure if that has the capibility even though it is connected to the Network modern, DSL.

1 REPLY 1
HP Recommended

@Missdoss

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

It sounds like Scan to Computer is disabled on your Mac. Enabling Scan to computer using HP Utility may resolve the issue. Let's try these steps:

1.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. (If HP Utility is not available, download and install the install the printer essential software from here

2.) Under Scan Settings, click Scan to Computer, check the box Enable Scan to Computer.

 

3.) Try to scan.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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