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Locked

‎01-25-2023 08:58 PM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer

So I was given this printer by a coworker but when I went to use it, it says that all of the settings are locked by the person who set up the printer. He does not remember doing such a thing and I can not figure out how to factory reset the printer. The warranty is expired so is there anything I can do or do I just need to trash this one and by a new printer?

Category:
1 person had the same question
1 REPLY 1

‎01-29-2023 04:09 AM

HP Recommended

Hi @KingVita,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing lock issues with your printer.

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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