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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Hp 2512

My HP 2512 printer is not loading paper all the way. It goes down about 2 inches and stops and then I get a paper jam. I have cleaned blown everything out and don’t see any paper jam anywhere. Is there a reset I can do?

1 REPLY 1
HP Recommended

On the bottom side of the printer you have jam access door, open them and examine interior for a foreign object that can cause paper jam.




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