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Hp 2600 series

Nothing has changed since last usage, 3 weeks ago, when printer worked perfectly

did the hard reset, having removed ink cartridges.

orange light stays on.

no obstruction

front flap open for printing

paper correctly installed

1 REPLY 1
HP Recommended

@emma110

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

I suggest you do a Hard Reset on the printer and update the firmware for the printer.

  • (1) Turn the printer on, if it is not already on.
  • (2) Wait until the printer is idle and silent before you continue.
  • (3) With the printer turned on, disconnect the power cord from the rear of the printer.
  • (4) Unplug the power cord from the wall outlet.
  • (5) Wait at least 60 seconds.
  • (6) Plug the power cord back into the wall outlet.
  • NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
  • (7) Reconnect the power cord to the rear of the printer.
  • (8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Click here: https://support.hp.com/ph-en/product/hp-deskjet-d2600-printer-series/3742933/document/c02919168 for Updating or Upgrading Printer Firmware

Restart the printer.

Refer to this document: https://support.hp.com/ph-en/product/hp-deskjet-d2600-printer-series/3742933/document/c01673697 for Blinking Lights on the HP Desk jet D2600 Printer.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.