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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Hp 2600, orange info light stays on, at first was flashing

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06-04-2020 03:02 AM
Nothing has changed since last usage, 3 weeks ago, when printer worked perfectly
did the hard reset, having removed ink cartridges.
orange light stays on.
no obstruction
front flap open for printing
paper correctly installed
06-09-2020 03:23 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
I suggest you do a Hard Reset on the printer and update the firmware for the printer.
- (1) Turn the printer on, if it is not already on.
- (2) Wait until the printer is idle and silent before you continue.
- (3) With the printer turned on, disconnect the power cord from the rear of the printer.
- (4) Unplug the power cord from the wall outlet.
- (5) Wait at least 60 seconds.
- (6) Plug the power cord back into the wall outlet.
- NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
- (7) Reconnect the power cord to the rear of the printer.
- (8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Click here: https://support.hp.com/ph-en/product/hp-deskjet-d2600-printer-series/3742933/document/c02919168 for Updating or Upgrading Printer Firmware
Restart the printer.
Refer to this document: https://support.hp.com/ph-en/product/hp-deskjet-d2600-printer-series/3742933/document/c01673697 for Blinking Lights on the HP Desk jet D2600 Printer.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee