03-20-2017 06:37 PM
I don't know exactly how it worked , but I managed to do a factory default reset. Give the printer a new password and all other problems with autendication stuff mysteriously went away. The procedure is different from what you suggested, I will be happy to post it on your request. HP print and scan doctor 5.0 fixed the wireless connection problem .
I don't know how to Thank for all your help, your are a great asset to this community
03-09-2019 01:32 AM
I have an HP OfficeJet 3830 printer and having a problem with the admin password not working, I read the forum and other people are having the same issue and they were sent instructions on how to do a semi-factory reset in order to clear the password, Would you please send me these instructions? What I am trying to accomplish is to assign a Static IP address to this printer but I get asked for the user name and password. I use "admin" as the user name but no passwords work. Please help
Thank you for posting back.
I am sending you a private message with instructions. Please perform the steps to reset the printer.
Let me know how it works and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
11-21-2019 10:29 PM
Hello, i am having issues with my hp offijet all,in one 3830 printer. It wont print in color anymore and anything more than one page at a time gets an error message. I tried logging in to the IP web server thingy and dont remember my password or user name.i think i already did a factory default reset for the printer but still got nothing.
11-22-2019 08:08 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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