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‎08-25-2024 08:54 PM

HP Recommended
Product: HP Officejet 4630 e-All-in-One Printer

IMG_20240825_222901.jpg

 I tried  to separate wifi name. Change channel, b/g/no, no wpa, nothing works

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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2024 11:11 AM

HP Recommended

Googling I do see a lot of problems connecting your printer to the router. Most of the answers involve resetting the printer and setting different names for the different wi fi bands

 

 https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Officejet-4630-doesn-t-connect-the-new-...

 

Printing directly to the printer and bypass the router is discussed on page 17

https://h10032.www1.hp.com/ctg/Manual/c03909822.pdf

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View solution in original post

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12 REPLIES 12

‎08-25-2024 08:59 PM

HP Recommended

Some of these videos might be helpful


Click here for network setup using HP Smart but in a different language

How to reset
https://www.youtube.com/watch?v=oWFRmVGYm9w&ab_channel=303Electronics

WPS or push button Wi-Fi setup is described on page 82 of the User Manual.

Wi-Fi connect to modem video is here

Full feature software may 2022

OfficeJet Reference 4632e 4635e

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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problem please mark this as a solution so others can find it
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‎08-25-2024 09:11 PM - edited ‎08-25-2024 09:14 PM

HP Recommended

Thank you for your support 

I have just switched to AT&T 

Previously it was another router and it works great with the printer.

My network is just Bgw320-500 no extenders

WPS gives error 

IMG_20240825_082631.jpg

 

JI tried to give to 2.4 and 5GHz wifi different names

I tried different settings to 2.4 wifi - nothing works. But it still perfectly connects to old router

 

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‎08-25-2024 09:37 PM - edited ‎08-25-2024 09:44 PM

HP Recommended

I have AT&T  Arris modem.

 

Did you restart the modem?

 

The only thing I can think of is the WPS pin is the old one from the previous modem when you reset the printer it should erase the pin.

 

Can you get a network report?

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎08-26-2024 04:36 AM

HP Recommended

WPS pin is from printers menu. I start the WPS procedure with pin and printer gives me one kn display. I enter it in routers web interface page.

But as it fails connecting with wifi name and password I think the problem in wpa wpa2 or any other wifi settings in router. 

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‎08-26-2024 05:50 AM

HP Recommended

Possibly a firewall for VPN problem?

 

https://www.google.com/search?q=can+vpn+interfere+with+wifi+printer+setup

 

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I am a community volunteer and do not work for HP. If you find
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‎08-26-2024 06:31 AM

HP Recommended

I dont have vpn.

I turned off firewall in router but it didnt help.

hpwifi.jpg

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‎08-26-2024 08:00 AM

HP Recommended

try wpa2

 

https://answers.microsoft.com/en-us/windows/forum/all/windows-10-laptop-cannot-connect-to-wpa-psk-wi...

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I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎08-26-2024 08:24 AM - edited ‎08-26-2024 08:25 AM

HP Recommended

I have 3 options in router 

Wpa1-wpa2

Wpa2

Wpa2-wpa3

None of them works (

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‎08-31-2024 09:39 AM

HP Recommended

Any suggestions how to solve this problem? 

May be to use an old fashion extender to connect printer? But how to make it to connect to extender but not to bgw320-500? 

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