• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-02-2022 09:31 AM

HP Recommended
Product: deskjet 3845
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, I have an old Hp Deskjet 3845 from my girlfriend that today started flashing steadily from the led since it was switched on.

The peripheral is not new to this kind of problem and I had to tinker several times with this type of jam, but usually it was enough to lift the lid, turn it off and turn it on again with the lid raised and then slowly restart ... I don't remember exactly what I did but it didn't take much ... this morning, after a blank print as it appeared to be printing but nothing could be seen, the printer is in this state. I emphasize that the problem already occurs during the simple start-up phase, so it does not seem to be a driver or connection problem since the computer has not even started ... and that there is no paper jammed ... the lifting sensors all seem to work. .. the one in the paper tray I have no way to understand but it should not blink just because there is no paper. The cartridge moving carriage works smoothly.

Do you have any ideas on how to get it back to work? Thank you.

The cartridge moving carriage works smoothly. Do you have any ideas on how to get it back to work? Thank you.

Category:
1 REPLY 1

‎02-13-2022 12:59 AM

HP Recommended

no one have a suggestion for me ?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.