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‎03-14-2019 05:22 AM

HP Recommended
Product: Envy 5000

I bought a HP Envy 5000 which was advertised as instant ink. It has instant ink advertised on the box and on top of the machine. However when I go to register it is saying my machine is not conpatable. Can any one confirm this for me please?  Thanks

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10 people had the same question
1 REPLY 1

‎03-14-2019 08:19 AM

HP Recommended

Hi @Lwatson212

 

Welcome to the HP Support Community. 

 

Your HP ENVY 5000 All-in-One Printer series is eligible for Instant Ink. 

 

From the list, please select HP ENVY 5010 Series and follow the on-screen instructions to complete the enrollment. 

 


Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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