cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Noora1
New member
1 0 0 0
Message 1 of 2
64
Flag Post

Hp Laser Jet Pro M15w will not power on

HP Recommended

My Laser Jet Pro M15w will not power on. I am using the power cord that is made for the printer. I tried disconnecting it from the printer and also from the power outlet and then reconnecting in a working outlet and still nothing. It is relatively new, purchased in 2018 and barely used. Warranty is expired. Not sure what else I can do to fix it. Any help is greatly appreciated! 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
21,919 21,878 969 1,007
Message 2 of 2
Flag Post
HP Recommended

@Noora1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.

This sounds like hardware related issue with the printer and in order to fix this issue,  your printer needs to be serviced.  
As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options. 
HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation