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‎07-20-2020 09:22 AM

HP Recommended
Product: hp laserjet p2055dn
Operating System: Microsoft Windows 7 (32-bit)

my printer always require to press ok button at any print.

1 REPLY 1

‎07-20-2020 09:44 AM

HP Recommended

This behaviour is caused by a mis-match between the paper size or type being requested by your computer and what paper size and type is set on the printer. Typically you will want to set the paper size to A4 or Letter depending which size is standard in your country and set the paper type as plain. This problem is common when printing PDF documents if you have your print settings set to "use document paper size" and the PDF was created in a different country that uses a different standard paper size.

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