Hp Photosmart C4680 - wont print text

[Raincloud]

hi my printer stopped working I uninstalled it and loaded it back on but same issue continues.  It will print images lines but not text or from miscrosoft excel etc.  I downloaded recent new driver for C4600 series as I couldnt find driver for C4680? Can anyone help

[sandytechy20]

@Raincloud

Welcome to the HP support community.

I understand that you are getting a printing error.

Did you uninstall the printer driver from the root level before installing the new driver?

If not, follow the below steps:-

Perform root level uninstallation to remove all the printer-related software.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Click here to download the HP Smart app.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.