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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Hp SMART TANK 530 ERROR CODE 0XC4EB8004

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09-10-2024 07:58 AM
Hi @Jayu143,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error codes you're encountering with your HP Smart Tank 530 printer generally indicate specific issues with the printer's hardware or software. Here’s a step-by-step guide to help resolve these errors.
Error Code 0XC4EB8004
This error often relates to a problem with the printhead or ink system. Here’s how to address it:
Turn Off and On the Printer:
- Power off the printer.
- Unplug it from the power source for about 60 seconds.
- Plug it back in and turn it on.
Check the Printhead:
- Open the printer’s access door.
- Remove the printhead and inspect it for any visible issues or obstructions.
- Clean the printhead contacts gently with a lint-free cloth if necessary.
- Reinsert the printhead properly.
Check Ink Cartridges:
- Ensure that the ink cartridges are correctly installed and seated.
- Check if any of the ink cartridges are empty or low on ink and replace them if needed.
Perform a Printer Reset:
- Navigate to the printer’s control panel or settings menu.
- Find the option for "Restore Defaults" or "Factory Reset" and perform the reset.
Error Code 0X89E60200
This error code often indicates an issue with the ink system or a hardware problem. To resolve it:
Power Cycle the Printer:
- Turn off the printer and unplug it from the power source for a few minutes.
- Plug it back in and power it on.
Inspect Ink System:
- Open the printer access door and ensure that all ink cartridges are installed correctly.
- Remove and reinstall each ink cartridge, making sure they click into place.
Check for Paper Jams:
- Inspect the printer for any paper jams or obstructions.
- Remove any paper or debris that might be causing the issue.
Update Firmware:
- Check for any available firmware updates for your printer on the HP website and install them if available.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator