Hp a640 photos corruption message

[Lbell70]

I have a Hp A640 photo printer. Was bought used. Can not seem to update and almost everything I try to.print says corrupted when it has no issue on any other device. Any idea how to get old drivers 

[zoey7886]

@Lbell70, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP A640! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Since this is an older printer, the issue might be related to outdated drivers or firmware. Here are a few things to try:

Check for Driver Updates

HP officially stopped updating drivers for some older models, but you can still try downloading the latest available version from HP support website.

Try a Different Connection Method

If you're using a USB connection, try a different port or cable.

If you’re printing wirelessly, reconnect the printer to your network and check if the issue persists.

Check for Firmware Updates

Some older HP printers had firmware updates that fixed bugs like this. If your printer has a firmware update option in its settings, try updating from there.

Print from Another Format

If you're printing images, try saving them in a different format (JPEG instead of PNG, for example) and see if the issue continues.

Reset the Printer

A factory reset could help clear out any old settings that might be causing issues. You can usually find this option in the printer’s menu under "Setup" > "Reset Settings."

Let me know if any of these steps help, or if you need more details! Happy to troubleshoot further. 😊  

Take care, and have an amazing day!  

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Regards,