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‎07-28-2021 09:45 AM - last edited on ‎07-28-2021 11:36 AM by

HP Recommended
Product: Hp deskjet 2722
Operating System: Microsoft Windows 10 (32-bit)

My printer is stuck…..it is an HP Deskjet 2722 and I run it from my iPad and iPhone 

when I try to print it says “ printer busy”

Category:
1 person had the same question
1 REPLY 1

‎07-31-2021 09:21 AM

HP Recommended

@Maggie-Sue

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that you are unable to print and the Printer is stuck in the Busy State. However, to provide an accurate resolution, I need a few more details:

  • Are you able to make a copy?
  • Did you make any changes to your printer? 
  • Are you able to print from other devices? 

Please start with a Printer Reset:

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

 

  • The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
  • Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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