Hp deskjet 4675 cartridge door won’t open for me to change cartridges

[Ros0591]

I am trying to change ink cartridges on hp deskjet 4675. It is very difficult to open and a message comes up: cartridge door is open close to continue 

[Raj_05]

Hi @Ros0591,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're encountering a common issue with HP printers. Here are some steps you can try to troubleshoot and resolve the problem.

• Power Off and On: Sometimes, simply turning off the printer and then turning it back on can reset any internal mechanisms that might be causing the cartridge door to stick.
• Ensure Proper Technique: Make sure you're pressing the cartridge door release button correctly. Typically, you need to press it firmly while gently pulling the door towards you.
• Check for Obstructions: Inspect the area around the cartridge door to ensure there are no obstructions or debris blocking it from opening fully.
• Use a Tool: If the door is particularly stubborn, you might gently pry it open using a plastic or wooden tool like a spatula or a flathead screwdriver. Be very careful not to damage the printer while doing this.
• Reset the Printer: Sometimes, resetting the printer to its factory settings can resolve hardware-related issues. Refer to your printer's manual for instructions on how to do this.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support