Hp envy 5055

[BobbyMCrobbyy]

Envy 5055 stuck on second bubble for boot up. Have unplugged, several times, moved to several working sockets.. held down the power button, unplugged for several minutes.  Please help 

[Kuroi_Kenshi]

Hi @BobbyMCrobbyy,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Fixing HP Envy 5055 Stuck on Second Bubble During Boot Up

If your HP Envy 5055 is stuck on the second bubble during boot-up, here are some steps you can take to try to resolve the issue:

Power Reset:

• Turn off the printer and unplug the power cord.
• Wait at least 60 seconds.
• Plug the power cord back in and turn on the printer.

Check Power Source:

• Ensure the power cord is plugged directly into a wall outlet and not a power strip or surge protector.
• Try using a different wall outlet to rule out any electrical issue.

Firmware Update:

• If the printer powers up, check for any available firmware updates. Sometimes firmware updates can resolve boot-up issues. You can download the latest firmware from the HP Support website.

Factory Reset:

• Perform a factory reset if the printer starts but does not operate normally. Note that this will reset all settings to factory defaults.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,