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‎01-17-2023 01:44 PM

HP Recommended

I recently Bought Hp Laserjet MFP 135W printer and after the initial toner run out, I replaced it with a compatible toner. I couldn't print because of "INCOMPATIBLE TONER CARTRIDGE" error. I  bought a new original toner and replaced it. However, I am unable to print because of  the same error code "INCOMPATIBLE TONER CARTRIDGE". 

 

Please I need help

Category:
1 REPLY 1

‎01-26-2023 04:07 AM

HP Recommended

@cooldaze

 

Welcome to the HP support community.

 

I understand that you are getting cartridge error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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