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Message 1 of 2
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Hp officejet 5255 print tray extender broken

HP Recommended
Hp officejet 5255

E0B2625B-A049-46E2-AAE8-CB9F234D5977.jpeg

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So last year at college my roommate was using my printer and I had the little black tray extender already in the out position, he later on knocked a text book off my desk and it snapped the tray extender clean off, I tried tape and a few other things but no luck, I am just wondering if there’s a way I can get a replacement extender? I’ve tried several printer part websites including hp genuine parts and had no luck. If anyone has any idea please let me know it would be a big help 

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HP Support Agent
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Message 2 of 2
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Hi @Nfb99,

 

The tray extender is not a replaceable part.

 

I’d recommend you to contact HP Phone Support in your region  regarding the service options for your printer

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

and, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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