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‎11-25-2024 06:10 PM

HP Recommended

Was working couple days ago turned it on and got the error message unplugged the printer, updated the printer. Every time I try to click clean printer head or align printer head it won’t do anything but snap back to the menu.

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1 REPLY 1

‎11-26-2024 04:12 PM

HP Recommended

After calling HP support they told me my hardware is trashed and my warranty is expired. So I have to buy a new one. For a printer that gets used a couple times a year. If it helps maybe I’ll buy a different brand next this time 

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