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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Hp officejet 6812 “there is a problem with the printhead”

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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11-25-2024 06:10 PM
Was working couple days ago turned it on and got the error message unplugged the printer, updated the printer. Every time I try to click clean printer head or align printer head it won’t do anything but snap back to the menu.
1 REPLY 1
11-26-2024 04:12 PM
After calling HP support they told me my hardware is trashed and my warranty is expired. So I have to buy a new one. For a printer that gets used a couple times a year. If it helps maybe I’ll buy a different brand next this time
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