Hp photosmart d100 series printer prints only solid black pages

[Peanutistheone]

My Hp photosmart d100 series printer prints only solid black pages!

[Betty0610]

@Peanutistheone

Welcome to the HP Support Community.

Does this happen while copying too?

Let's align the Printer: 

1. Make sure the printer is turned on and paper is loaded.

2. Touch the button () next to the Setup icon () in the lower-left corner of the control panel.

3. Touch the Right Arrow button () to select Tools, and then touch OK.

4. Touch the Right Arrow button () to select Align Printer, and then touch OK. The printer prints an alignment page.

5. Lift the printer lid.

6. Place the alignment page on with the printed-side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.

   Figure : Place the alignment page on the scanner glass

   

7. Close the lid, and then press OK to complete the alignment.

8. Wait while the printer scans the alignment sheet and completes the alignment process.

Let me know how the report looks:

1. Load plain white paper in the input tray.

2. Touch the ATM button () next to the Setup icon () in the lower-left corner of the control panel.

3. Touch the right arrow button () to select Tools, and then touch OK.

4. Touch the right arrow button () to select Print Quality Report, and then touch OK. The printer prints the report.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-photosmart-e-all-in-one-printer-series-d110/4023244/document... and https://support.hp.com/in-en/product/hp-photosmart-e-all-in-one-printer-series-d110/4023244/document...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!