• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-28-2017 09:48 PM

HP Recommended
Product: HP 2545
Operating System: Microsoft Windows 10 (64-bit)

Would the HP Deskjet 2545 Have the same power cord as my old HP Officejet 4500? I have been given the 2545 on loan and the power cord is missing from the box. It does seem to plug in the same exact manner as the 4500 (purple cord end and all) but I can't seem to get the printer to turn on. Suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-28-2017 10:10 PM

HP Recommended

Hi,

The Officejet 4500 and the Deskjet 2545 power consumption is not even close, the 2545 consumes 10 watts maximum while the officejet 4500 consume approx. 32 watts, meaning the power specifications are different and the output voltage is difference.

 

The 4500's power supply do not work with the 2545 and may damage it with too high voltage delivery...

 

You may find both power specifications below:

https://support.hp.com/us-en/document/c01954185

https://support.hp.com/us-en/document/c03811750

 

You would need the proper pwoer supply to oerate the Deskjet Ink Advantage 2545 (assuming that no damage was caused by the incomaptible power supply), its part number is 957-2496.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-28-2017 10:10 PM

HP Recommended

Hi,

The Officejet 4500 and the Deskjet 2545 power consumption is not even close, the 2545 consumes 10 watts maximum while the officejet 4500 consume approx. 32 watts, meaning the power specifications are different and the output voltage is difference.

 

The 4500's power supply do not work with the 2545 and may damage it with too high voltage delivery...

 

You may find both power specifications below:

https://support.hp.com/us-en/document/c01954185

https://support.hp.com/us-en/document/c03811750

 

You would need the proper pwoer supply to oerate the Deskjet Ink Advantage 2545 (assuming that no damage was caused by the incomaptible power supply), its part number is 957-2496.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.