• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Laser jet pro 200 color mfp m276nw
Other

How to reset printer to default settings

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have run the wireless network setup many many times. I have selected the SSID and typed the SSID name but password still doesn’t work. I’ve had other people enter information and it still won’t work. I have connected all other devices to new modem/router with my password. Just my hp printer doesn’t accept my password. I’ve tried resetting default settings. I’ve connected to another modem/router and printed with no problems. 

I printed a test report and it says “Your wireless router requires a WPA security passphrase. The passphrase configured on your HP printer does not match exactly. Run the wireless network setup to re-enter your wireless network WPA security passphrase. The WPA authentication method of your Hp printer has been changed from the default setting. This may cause problems when connecting to your wireless network, if your wireless router is not using the same WPA authentication method.” What do I try now?

View solution in original post

5 REPLIES 5
HP Recommended

Hello may try these steps below and see if that helps out

 

  • On the product control panel, touch the Setup button.
  • Scroll to and touch the Service menu.
  • Scroll to and touch the Restore Defaults button, and then touch the OK button.

  Thanks.

 

Hope this helps, thanks.
HP Recommended

Thanks, I’ll try it

HP Recommended

Resetting default settings did no help with my problem. 
I installed a new modem/router and now my HP laser jet pro 200 m276nw will accept network name but not the password. I can’t connect to my WiFi. I connected to another WiFi and printed with no problem. How do I get my printer to accept password?

HP Recommended

On the printers control panel, select the Wireless button, and then click the Wireless Menu button. Click the Wireless Setup Wizard button, and then select your SSID from the list of available networks. Enter your wireless security password and should be good.

Hope this helps, thanks.
HP Recommended

I have run the wireless network setup many many times. I have selected the SSID and typed the SSID name but password still doesn’t work. I’ve had other people enter information and it still won’t work. I have connected all other devices to new modem/router with my password. Just my hp printer doesn’t accept my password. I’ve tried resetting default settings. I’ve connected to another modem/router and printed with no problems. 

I printed a test report and it says “Your wireless router requires a WPA security passphrase. The passphrase configured on your HP printer does not match exactly. Run the wireless network setup to re-enter your wireless network WPA security passphrase. The WPA authentication method of your Hp printer has been changed from the default setting. This may cause problems when connecting to your wireless network, if your wireless router is not using the same WPA authentication method.” What do I try now?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.