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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Hp smart tank 5105
Create an account on the HP Community to personalize your profile and ask a question
11-07-2024 04:40 PM
I need really help, I buy a printer 1 month ago and now The printing time ranges from 10 minutes to a full hour, it's a complete disaster, I've already tried to fix it but there's no way, I've already uninstalled and installed the drivers and there's no solution
11-09-2024 11:46 AM
Hi @Alonilalo
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Here’s a quick troubleshooting guide for your HP Smart Tank 5105 slow printing issue:
Clear Print Queue:
- Go to Control Panel > Devices and Printers, right-click your printer, and select See what's printing. Cancel any stuck print jobs.
Check Wi-Fi Connection:
- Ensure your printer is connected to a strong Wi-Fi network. Test by printing a Network Configuration Page from the printer.
Update Drivers/Firmware:
- Go to the HP website, download the latest drivers and firmware for your printer.
Check Print Settings:
- Set print quality to Normal in the print dialog box to avoid slow, high-quality modes.
Test with USB Connection:
- Try connecting the printer directly to your PC via USB to see if Wi-Fi is causing the issue.
Perform Soft Reset:
- Turn off the printer, unplug it for 1 minute, then plug it back in and turn it on.
Disable Antivirus/Firewall Temporarily:
- Disable your antivirus/firewall to see if they are causing delays.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee