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‎09-05-2025 12:11 PM

HP Recommended

I can't use my hp smart tank 5105 via the app because it says I need to buy a contract to use it. 

I rarely use it, 50 sheets a year.

How to I bypass HPs request for money?

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1 REPLY 1

‎09-08-2025 06:19 AM

HP Recommended

@Paul111555, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP Smart Tank 5105 All-in-One Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

The HP Smart Tank 5105 All-in-One Printer does not typically require a contract or subscription to use the HP Smart app for essential printing functions. The HP Smart app is used for mobile printing services such as HP Smart app, Apple AirPrint, Mopria Print Service, and HP Print Service Plugin (Android printing) which are generally free for standard use.

 

Here are some potential solutions you could try to resolve the issue:

  1. Ensure Correct Setup: Double-check the printer setup and app installation to ensure everything is correctly configured.
  2. Update Software: Make sure that both the HP Smart app and printer firmware are updated to the latest version.  

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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