Hp4650 not turning on

[Graham-H1]

Hi everybody,

I have an HP4650 ink jet printer.

It has stopped working.

I tried turning it off.

I unplugged it, left it a while then plugged back in.

The screen lights up , but no message.

I've held the power button in for over thirty seconds then tried to turn on again.

The power down button doesn't seem to work?

Is there a reset button or process?

thanks

[Raj_05]

Hi @Graham-H1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here are some steps to troubleshoot your HP OfficeJet 4650 printer that is not turning on properly.

Check Power Supply

• Power Outlet: Ensure the outlet you are using is functional by plugging in another device to confirm power supply.
• Power Cable: Inspect the power cable for any visible damage. If possible, use a different compatible cable.

Perform a Hard Reset

1. Unplug the Printer:
   • Disconnect the printer's power cord from the printer and the wall outlet.
2. Hold Power Button:
   • Press and hold the Power button on the printer for at least 30 seconds to drain any residual power.
3. Reconnect:
   • Plug the power cable directly into a wall outlet (avoid surge protectors) and reconnect it to the printer.
4. Turn On:
   • Press the Power button again.

Check for Internal Reset Option

• Some HP printers have a small reset hole (often near the power port or on the back). Use a paperclip to press and hold the button for about 5–10 seconds to trigger a factory reset.

Inspect for Hardware Issues

• Power Button Issue: If the power button doesn’t feel responsive or seems stuck, gently clean around it and ensure it isn't jammed.
• Internal Components: The issue could be with the printer's power module. You may need to open the casing and inspect the power board (if comfortable).

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Graham-H1]

@Alden4

I have performed all of these instructions and  I now wish to access the power board to have a look.

Which screws do I need to remove in order to access the board? 

thanks

[Raj_05]

Hi @Graham-H1,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support