I am getting an error code on my envy 114

[Hlitch]

I’m getting an error code on my printer. The arm isn’t moving that moves the cartridges back and forth. It’s out of warranty but it’s still in good shape other than that. I’m looking to get it serviced or an idea of how much it would cost to get fixed. 

[sandytechy20]

@Hlitch

Welcome to the HP support community.

Check for obstructions in the carriage path

1. With the printer on, disconnect the power cord from the rear of the printer.

2. If your printer has a battery, remove the battery.

3. Open the door to access the carriage inside of the printer.

   Examples of carriage access doors

   

4. Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.

   Example of a printer with debris in the carriage path

   

5. If the carriage on your printer has a latch, make sure it is closed.

6. Use your hand to move the carriage to each side, making sure it moves freely. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps.

7. Close the carriage access door.

8. Reconnect the power cord to the rear of the printer, and then turn the printer on.

You can refer this HP document for more assistance:- Click here

I hope that helps.

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Cheers.