I am getting printer cannot print error

[shull4re]

Hello how do I fix this problem......A problem has occurred, and you will be unable to print until the issue is resolved. Check your HP account for more information.

Back story.... I originally had HP instant ink cartridges, but I had to cancel it because I moved into a smaller place and purchased a smaller printer and still continued to use instant ink but with smaller computer. I now am able to go back to my original printer but for some reason, I can't re add this one back to my account.  Please help. 

[Irfan_06]

Hi @shull4re,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I see that you are looking for help with your instant ink printer.

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

I have sent you a private message to get this information. Please reply to this in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support