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‎03-09-2023 12:03 PM - last edited on ‎03-13-2023 04:51 AM by Retired

HP Recommended

I am 2 days without scanning from computer with HP Smart - (Error Code: OW_500_OWSID00001)

Category:
1 REPLY 1

‎03-12-2023 11:20 AM

HP Recommended

Hi @TruckerYork,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc.


- Let me know if the printer is connected to Windows Computer or MAC Computer or Android Phone or iPhone.

- Let me know the version of the operating system installed on the computer. 

- Connection method - USB, physical LAN, or wireless?
- Snapshot of the error messages (if any) on the unit. 


Take care and have a great day ahead.

Rainbow23 - HP Support.
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