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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP ENVY 5070 All-in-One Printer
macOS 12.0 Monterey

I am trying to print my bank Statement which is usuaLLY 5-6 PAGES,,,, When I hit print, it merges all pages into one screen, then they are so small I cannot read them....

1 REPLY 1
HP Recommended

Hi @res15 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Thanks for explaining that—printing everything onto one tiny, unreadable page is definitely not what we want. Let’s get your HP ENVY 5070 working properly with macOS Monterey so your bank statements print clearly and page by page.

 

Here's a step-by-step guide to troubleshoot and resolve this issue:

Step 1: Check Printer Settings

  1. Open the document you want to print.
  2. Go to "File" and select "Print" or press Command + P.
  3. In the print dialog box, check the settings under "Layout."
  4. Ensure that "Pages per Sheet" is set to "1" to prevent multiple pages from being condensed into one.
  5. Check other settings such as "Paper Size" to ensure it matches the paper loaded in your printer.

Step 2: Adjust the Page Settings

  1. In the print dialog box, click on "Preview" to see how the document will print.
  2. Ensure that "Scale" is set to 100% for normal page size.
  3. If the document is still previewing incorrectly, select "Paper Handling" settings and ensure "Page Order" and "Destination Paper Size" are correctly set.

Step 3: Update Printer Driver

  1. Open "System Preferences" and go to "Printers & Scanners."
  2. Select your HP ENVY 5070 printer and click "Options & Supplies."
  3. Check if there is an update available for the printer driver.
  4. Alternatively, visit the HP Support Page to check for updates or reinstall the printer driver for macOS Monterey.

Step 4: Print a Test File

  1. Try printing a different document to see if the issue persists.
  2. If other documents print correctly, the issue might be with the specific bank statement file.

Step 5: Reinstall Printer

  1. Go to "System Preferences" and select "Printers & Scanners."
  2. Remove the HP ENVY 5070 printer by clicking the minus (-) button.
  3. Add the printer again by clicking the plus (+) button and following the setup instructions.

By following these steps, you should be able to resolve the issue of pages merging into one when printing your bank statement.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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