I am trying to connect my HP printer to laptop or computer but its failed

[Robin002]

If you're struggling to connect your HP printer to your laptop or computer, several steps can help troubleshoot the issue. First, try 855.335.5330, ensure the printer is powered on and connected to the same Wi-Fi network as your device. Check that all cables are securely connected if you're using a wired connection. Next, install the latest printer drivers from the HP website. You can also run the HP Print and Scan Doctor, a helpful tool that diagnoses and fixes common issues. If the connection still fails, restart both the printer and your computer, and try adding the printer again through your device's settings.

[Sneha_01]

Hi @Robin002,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing a frustrating delay with your HP printers, and driver versions can definitely affect performance. Here are some suggestions to help you find the right driver and potentially resolve the issue:

1. Check HP’s Driver Support Page:

• Sometimes HP has older versions of drivers available on their support site. Go to the HP Customer Support page and enter your printer model to see if there are any archived drivers available.

2. Use the HP Driver Update Tool:

• HP provides a tool called the HP Smart app that can help detect your printer and install the appropriate drivers. Download it from the HP website and see if it helps with your printer.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support