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‎05-16-2024 11:24 AM

HP Recommended

I am trying to fix HP slow printer with Windows 11.  How do I remove a redundant printer from the HP suite.  Only one printer is installed in Windows settings, but HP suite shows 2 printers and one is in error showing low toner levels. 

1 REPLY 1

‎05-18-2024 06:22 AM

HP Recommended

Hi @HarveyI,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

                                                                                        

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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