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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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A mismatch error is going to indicate that the paper size the job is requesting and the paper size loaded in the printer do not match. A common issue is that the correct paper is loaded in the tray, but the paper size and type has not been set on the control panel of the printer. Or in the case of a PDF, the option "choose paper based on PDF size" is selected and the PDF is either in an odd size or comes from a region of the world that uses different paper sizes than you do. For example, European documents are often formatted for A3 and not ledger or 11x17.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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