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HP Recommended

I can't find "HP advanced Photo Paper" on my printer settings

1 REPLY 1
HP Recommended

@rosenerviol 

 

Welcome to the HP Community Forum.

 


@rosenerviol wrote:

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I can't find "HP advanced Photo Paper" on my printer settings


 

Lack of a full paper name is generally not significant during job setup.

 

What? 

  • The full name of the paper does not matter when you are configuring the print job.
  • Paper brand, size, weight, and print surface are important when you are choosing which products to use with your printer.

 

The printer Specifications can be checked to be sure the paper weight (and paper type) are supported.

 

Example  >  Product Specifications for the HP OfficeJet Pro 9025 All-in-One Printer (1MR66A)

Media sizes supported (metric)
A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6, Chou #3, Chou #4); Card (Hagaki, O**bleep**u Hagaki)
Media sizes supported (U.S. standard)
Letter; Legal; Government Legal; Executive; Statement; 3 x 5 in; 4 x 6 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (3 x 5 in, 4 x 6 in, 5 x 8 in)
Media sizes, custom (metric)
Tray 1: 76.2 x 127 to 215.9 x 355.6 mm
Media sizes, custom (U.S. standard)
Tray 1: 3 x 5 to 8.5 x 14; 5 x 8.3 to 8.5 x 14 in
Media types
Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media weight supported (metric)
60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media weight supported (U.S. standard)
16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Borderless printing
Yes, on photo and brochure paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)

 

 

Printing Preferences can be checked for the supported paper types and sizes.

More complete information is provided when the full driver printer software is installed.

 

Example - Windows - Printing Preferences - Printer software installed - OfficeJet Pro 9025

9025_Printing_Preferences_Everyday-Custom_Shortcut_19025_Printing_Preferences_Everyday-Custom_Shortcut_1

 

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Dragon-Fur

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