I can't fix error 0x6100004a on my HP Office Jet Pro 6830 Printer. I have tried all the tips.

[Yrag58]

I can't fix HP Office Jet Pro 6830 Printer Failure error 0x6100004a. I tried all the tips and steps listed on HP Support. My laptop is running Win 11 OS 64bit.  I have run Print and Scan Doctor three times and continue to get a printer error. The Fax and Scan function works perfect, but the Print function does not work. I can't print a test page or anything. I get a Printer Failure error 0x6100004a. Again, I have tried all the steps provided by HP Support. Can this be fixed?

[Sneha_01]

Hi @Yrag58,
 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 I see you need help with the Printer Failure error 0x6100004a. I will my best to help you.

Remove the ink cartridges, and reset the printer

Remove the ink cartridges from the printer.

With the printer turned on, disconnect the power cord from the printer.

Unplug the power cord from the power source.

Wait at least 60 seconds.

Reconnect the power cord to a wall outlet and to the printer.

NOTE: 

HP recommends plugging the printer directly into a wall outlet.

Turn the printer on.

Reinsert the ink cartridges, and then close the ink cartridge access door.

If you receive a prompt to print a calibration or alignment page, do so.

Update the printer firmware

Here are the steps:- Click here

Refer to this HP document for more assistance:- Click here

I hope that helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support