I can't install driver OJ8600_1316.exe.

[Mikael30]

Executing the exe-file will only let me install a new printer or reconfigure the wireless settings.

I would just like to update the driver to the latest one. Why is that not possible?

I have tried to install a new printer, and to reconfigure the wireless settings, and neither seems to install the new downloaded driver. What am I doing wrong?

Kind Regards

Mikael

[Roopa-S]

@Mikael30

Thank you for being a part of HP Forums,

It’ll be an honor to guide you through the steps needed to identify your concern and/or address your query.
 

Please help me understand your issue.

What is the driver version installed on your PC?

What updates are you looking for?

Meanwhile, delete the downloaded file and try installing the driver again.

Use the method below to remove all existing print drivers installed on your PC:
1.) In Windows, search for and open Apps & features.
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Printers &Scanners
5.) In the Printers &Scanners windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Once the drivers are removed, to download and install the software and driver: Click here

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